1 reviews | Active since Nov 2013
BILLING ***** FOR SUBSCRIPTION CANCELLED OVER 2 YEARS AGO!!!!!!!!!!!!!!!!!!!!!!!!!!!
I hereby wish to express my utmost disgust towards vodacom service provider!!!!!!!!!! A line that has been cancelled over two years ago is now suddenly charged with subscription for over R5000 for service never used?????????? suddenly now that I am able to settle my account. There is no way that an account that was cancelled over 2 years ago can now be charged with subscription that has never been used. and now I'm told that the account won't be closed if I don't only pay according to the statement I have..................................... I'm am very sorry but I am disputing this and I need someone senior to investigate this matter as I am cut off everytime I call your legal dept. WHAT A ****** DISGRACE TO HAVE TO BEG TO SETTLE AN ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Vodacom is busy with dailight ******* and you are trying to ***** from someone who's trying to get back on her feet!!!!!!!!!!!!!!!!!!! NO WAYS!!!!!!! PEOPLE YOU MIGHT BE CUSTOMERS OF THEM NOW AND BE HAPPY, BUT YOU WILL SOON REALIZE ONCE YOU CANCEL A CONTRACT DUE TO YOU LOSING YOUR JOB THEY START SINGING A DIFFERENT TUNE AND WANT TO ***** FROM CONSUMERS!!!!!!!!!!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
