JM
Joanne M

1 reviews | Active since Jul 2016

07 Aug 2017, 19:52

Billing ***** and no Response

<p>I migrated my contract then on the 4 of June i got 1 invoice twice. </p> <p> </p> <p>On the migrtion there is promistional services yet the billing me for it.</p> <p> </p> <p>All i want it service and not to be billed inocrrect. </p>

0
Replies (2)
Vodacom
Vodacom's reply08 Aug 2017, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Aug 2017, 15:51
Official

Dear Mr Morris,

Thank you for taking my call.

As discussed, your query has been addressed and resolved.

Regards,

UW