SJ
Sodick J

1 reviews | Active since Mar 2013

08 Jun 2017, 08:22

Billing for services I don't want

<p>After struggling a few months to have my account activated,....while always paying....I am now expected to pay for services I requested months for Vodacom to stop. But it seems that HelloPeter has become the official Vodacom complaints platform...as I was advised at the store to complain here. Seriously?? </p>

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2017, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team