1 reviews | Active since Aug 2016

14 Mar 2022, 10:28

Billing for service not used

You people must be insane or smoking something cheap if you think I am going to pay for another service again for another month that I am not using.

I am no longer is that apartment, I vacated end January like I explained to your *********** agent who wasn't so helpful as the service was not cancelled and was told nothing can be done.

Here's my old call, you better cancel my service because this will be al***** Twitter and hello peter. Plus a lot of people warned me about Vodacom.

SR***

I am not paying for this and quiet frankly I am done with this company.

Fix this nonsense

You people must be insane or smoking something cheap if you think I am going to pay for another service again for another month that I am not using.

I am no longer is that apartment, I vacated end January like I explained to your *********** agent who wasnt so helpful as the service was not cancelled and was told nothing can be done.

Here's my old call, you better cancel my service because this will be al***** Twitter and hello peter. Plus a lot of people warned me about Vodacom.

SR***

0
Replies (3)
Vodacom
Vodacom's reply14 Mar 2022, 11:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
's update15 Mar 2022, 19:05
Reviewer Update
No one called and I just received an SMS that my ticket has been closed. WOW this company is full of bullies
's update15 Mar 2022, 22:56
Reviewer Update
I have stopped using the Fibre in January, logged a call for cancelation. Paid the fee of a service I am not utelising. I am not going to do that again this month whilst I have requested that the service gets cancelled in February already. What ****es me off is the fact that you expect to pay another R800+ this month for a service I dont use. I dont have money to throw at big corporates. That money is a lot and should be going to my savings. Someone please fix this nonsense....The nerve of saying I am" Still liable doe the March invoice" instead of fixing their mistakes.

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