mW
meyer W
1 reviews | Active since Sept 2013
05 Nov 2020, 09:10
Billing for non exsistant contracts
Downgraded 2 cellphone contracts and cancelled another one more than 2 months ago and still have not received the phones. Vodacom still debits full amount of all 3 contracts.
After numerous calls they keep promising to send the phones but only empty promises after 2 months.
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Vodacom's replyOfficial
05 Nov 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team