Billing For Device I didnt take
<p>I have raised my billing issue 9 times since December. This is %^*&ing ridiculous. I accepted and signed a quote in October '16 for a Smart S+ WITH NO DEVICE - A SIM ONLY CONTRACT. I should only be paying R 188.50 yet I am being charged R 328.49 - WHICH INCLUDES A HANDSET INSTALLMENT of "140.35" ex VAT. I have had 5 different case numbers, no resolution. How difficult is it to look at the signed quote and adjust accordingly?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
