PB
Pat B

1 reviews | Active since Oct 2017

06 Oct 2017, 10:44

Billing for account that isnt mine

Im being billed and taken to lawyers for a sim card i dont have and they have handed me over to 2 different lawyers . Ive spoken to different departnents in vodacom, sent affidavits n still they insist i pay for a number i dont know. This is going on for over 2 year now. This is the WORST SERVICE EVER

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2017, 10:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Oct 2017, 11:13
Official

Good day Pat Badi,

Thank you for taking the time to voice your enquiry.

Kindly note that this matter was addressed as per email confirmation received.

Regards

RO