Billing excessively and IGNORING ME! No Data! No Service!
<p>My debit order is going off in THREE DAYS!!! WHAT have you done since I reported this problem on the THIRD of DECEMBER and WHEN IS SOMEONE GOING TO CALL ME?!?!? 1- ********** 988703</p> <p>I do not care what your back office is busy with or how useless they are! #InDueTime doesn't cut it! I need some communication considering that I'M PAYING YOU FOR SERVICE!</p> <p>I'm available today at 11h30 for ONLY 30min and after 7pm tonight.</p> <p>STEP UP Vodacom! #Useless</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
"IN DUE TIME" Means it will not happen! Search for my complaint in DECEMBER! "IN DUE TIME" I sinply do not believe you.
Let me know at WHAT EXACT TIME I will receive a call from someone (give me their name as well) ABLE and EMPOWERED to TRULY resolve the errors from YOUR SYSTEM and credit my account accordingly. As stated, I'm available after 7pm (before 9pm) tonight.
I anxiously await your response to let me know WHO and at WHAT TIME!
"IN DUE TIME" Means it will not happen! Search for my complaint in DECEMBER! "IN DUE TIME" I sinply do not believe you.
Let me know at WHAT EXACT TIME I will receive a call from someone (give me their name as well) ABLE and EMPOWERED to TRULY resolve the errors from YOUR SYSTEM and credit my account accordingly. As stated, I'm available after 7pm (before 9pm) tonight.
I anxiously await your response to let me know WHO and at WHAT TIME!
