KN
Kgopotjo N
1 reviews | Active since Feb 2015
20 Mar 2019, 15:58
Billing errors
My contract expired with vodacom, but today my itc score keeps dropping because they still billing me from an expired contract. Never see me at vodacom ever again
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Mar 2019, 16:06 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Mar 2019, 16:06
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Mar 2019, 18:28 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have contacted Subscriber Collections and the Cancellations Division to assist with your query.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply20 Mar 2019, 18:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have contacted Subscriber Collections and the Cancellations Division to assist with your query.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,