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Eddie N

1 reviews | Active since Sept 2011

05 Mar 2016, 13:49

Billing Error & then harassment

I have been harassed by automated calls to both my numbers due to vodacom making a mistake on my debit order?? Asking if I like being connected, but it's your mistake!! Be that as it may, I did phone Vodacom to sort out, and apparently accounts was closed, so I requested that they contact me to sort it out... 2 days later, and I'm still getting harassed by these automated phone calls...

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2016, 08:55
Official
Hello ednaude,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,