nL
nadia L
1 reviews | Active since Mar 2015
30 Aug 2022, 11:58
billing error
dubble billing on my account for subscription
please check i have been on the line with your call centre.....THE WHOLE MORNING
i have on one month been charged for unlimited calls then same month again for unlimited calls
your call centre doesnt understand your billing system.
help me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i am so frustrated
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Vodacom's replyOfficial
30 Aug 2022, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2022, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team