MM
Mogo M
1 reviews | Active since Jul 2016
02 Mar 2022, 13:22
Billing error and credit required
My contract was on month to month, then I requested for cancelation while on month to month. I was now told by my bank that I need to sort out the R21 000 default I have with Vodacom. How the hell that happens
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Mar 2022, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mogo M's updateReviewer Update
03 Mar 2022, 09:13Vvm is referring me to Vodacom because you guys handed me to VVM while I don't owe you. Please sort out the account and remove me from being blacklisted. ***** was done on your side and what you best do is to blacklist me and continue to send me to Vvm. Why don't you investigate the case and clear my name
MM
Mogo M's update03 Mar 2022, 09:13
Reviewer Update
Vvm is referring me to Vodacom because you guys handed me to VVM while I don't owe you. Please sort out the account and remove me from being blacklisted. ***** was done on your side and what you best do is to blacklist me and continue to send me to Vvm. Why don't you investigate the case and clear my name