MM
Masala M
1 reviews | Active since Sept 2017
21 Oct 2017, 13:19
Billing error
This cnt be right I bought 100 mb n I received 100 bonus airtime I checked my balance all was gonna within 15 min this cnt be right you can't rob people like that I need my data back or I'm taking this further
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Oct 2017, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2017, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Oct 2017, 11:07Dear Carol
Kindly be advised feedback has been sent to you via SMS.
Regards,
RJ
Best regards,
Vodacom's reply23 Oct 2017, 11:07
Official
Dear Carol
Kindly be advised feedback has been sent to you via SMS.
Regards,
RJ
Best regards,