Billing Enquiry

Contract stopped due to not paying but with an ongoing dispute regarding migration fees. I was contacted by Vodacom to have my contracts migrated to a cheaper package (I did not request it) I ask the consultant 3 times if I was going to pay any migration fees which the consultant said no each time I asked. The end of the month I received an bill for R400 extra for migration fees. Which I contact Vodacom customer care again to have this issue resolved. This never resolved and so then I cancelled my debitorder at the bank until this issue is resolved. I have been contacted numerous times regarding my contracts and I told the consultants everytime that I need my account sorted as I was charged for something I did not asked for and it was confirmmed that I would not be charged for it 3 times. Now my account has been handed over and my name is blacklisted.