gP
gentle P
1 reviews | Active since Nov 2013
09 Jun 2023, 15:53
******* billing
Vodacom has been taking R222 a month from me since January for a product I NEVER authorised. I have a number linked to my account and I have been paying for data I am not receiving. I am furious! Worst experience ever!!!
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Replies (1)Vodacom's replyOfficial
12 Jun 2023, 11:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, our records indicate that the below feedback was provided:
Dear customer Kindly be advised that we have cancelled your contract as per your request, for any further assistance please contact our customer care department. Kind regardsTrinahPlease kindly rate our service Regards Consumer Website Team
Dear customer Kindly be advised that we have cancelled your contract as per your request, for any further assistance please contact our customer care department. Kind regardsTrinahPlease kindly rate our service Regards Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2023, 11:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, our records indicate that the below feedback was provided:
Dear customer Kindly be advised that we have cancelled your contract as per your request, for any further assistance please contact our customer care department. Kind regardsTrinahPlease kindly rate our service Regards Consumer Website Team
Dear customer Kindly be advised that we have cancelled your contract as per your request, for any further assistance please contact our customer care department. Kind regardsTrinahPlease kindly rate our service Regards Consumer Website Team
Best regards,
