Billing dispute since November

I have a billing dispute with Vodacom since November 2025. I was called to migrate my accounts but I advised that I will only do this if it does not increase my monthly payments to which the lady acknowledged that my monthly payments will not increase. At the end of the month when I receive the invoices I was shocked to find out that every single one of my accounts either doubled or tripled with subscriptions. I contact Vodacom customer service immediately and asked that it be reversed immediately and credited as I did not agree to this. Only one account was credited and the rest was left as is. I think I lost count of how many agents I contacted over the last 3 to 4 months begging them to fix my account as my monthly subscription jumped from between R2400 and R2900 every month to about R11000 per month. I sent an email to a supervisor a Precious Tafeni and got no joy and spoke to another Supervisor, Michael Momgoabone, this past Saturday who actually promised me that my lines will be reconnected on Saturday I must just give it 1 to 4 hours. It's Monday the 09 March 2026 and my accounts has still not been sorted out from 07 November, it shows I'm in arrears and all my lines are blocked and in the meantime I am losing business because I cannot make any phone calls to clients. I have been a client for almost 30 years and I have 7 contracts with Vodacom. It's sad that I am actually contemplating moving my accounts to MTN.