AT
Aluthotho T
1 reviews | Active since Oct 2023
20 Oct 2025, 16:06
Billing dispute
Vodacom is ripping me off. I have a contract and took airtime advance which was added to my contract billing and the debit order went off in September. I have received another sms with a notification of a debit order amount which is more than last month. How is that even possible when I paid the advance in September already!
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Replies (1)Vodacom's replyOfficial
21 Oct 2025, 09:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2025, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
