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Pearl M

1 reviews | Active since Mar 2017

23 Jun 2022, 11:19

Billing

I don't understand their billing process. When I asked them on Facebook or Twitter they ignore me

0
Replies (3)
Vodacom
Vodacom's reply23 Jun 2022, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
PM
Pearl M's update23 Jun 2022, 14:52
Reviewer Update
I'm still waiting for your call. My airtime advance limit was R150 so y do I have to pay over R400? Please elaborate and give me a breakdown
PM
Pearl M's update23 Jun 2022, 14:53
Reviewer Update
Investigate what exactly? When was it done?