BILLING, CHANGE OF ADDRESS, LOSS OF DATA

Good morning, <br> I have been trying since February to get my statements and invoices for my two Vodacom accounts sent to me in .pdf format. All I get is an authentication response that my emails are being read and I am getting nowhere. My enquiry pertaining to loss of data has also been ignored. <br> This is becoming extremely frustrating and my bookkeepers are getting agitated with the fact that I cannot provide my statements and invoices to them. CAN SOMEBODY FROM VODACOM PLEAWSE SORT THIS OUT!!<br> Thank you