SA
SHEREEN A
1 reviews | Active since Apr 2014
14 Apr 2015, 08:47
Billing cannot be correct.
Good Day<br> <br> Please advise why my account is so high.<br> <br> Im used to paying R99 per month. In august last year I was sent a very high invoice and now again for March.<br> How is it that its a steady R99 then all of a sudden a jump?<br> <br> I use WI-FI at home and my office and my device is only used for emergency's like when im not at home. <br> Furthermore sometimes when using the modem I don't even get a connection.<br> <br> Vodacom I just don't understand this. I have not exceeded 4 gigs of data.
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Replies (1)Vodacom's replyOfficial
14 Apr 2015, 09:09Hello petal85,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2015, 09:09
Official
Hello petal85,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
