Billing cancelled contracts
I cancelled two contracts in August through premature cancellations and clearly stated that I do not need the contracts on prepaid, paid the fees in full. But to my surprise, Vodacom has been billing me since August on the same cancelled contracts, talk about Poor service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Ivon
Kindly be advised feedback has been provided to you via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Ivon
Kindly be advised feedback has been provided to you via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,