DM
D M

1 reviews | Active since Oct 2022

08 Jun 2022, 11:02

Billing

Yet again back on Helo peter about vodacom Query was lodged by retentions department inregards to billing yet no response after twice being lodged

I understand that i was reimbursed for a month worth of airtime but it still does not cover the fact that i paid for two years and still dint get to use the service all because i was waiting for a reply and solution

This is not to tarnish vodacom image but we need a solution and assistance It’s embarrassing coming to hello peter everytime just to get a response

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2022, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team