DM
D M
1 reviews | Active since Oct 2022
08 Jun 2022, 11:02
Billing
Yet again back on Helo peter about vodacom Query was lodged by retentions department inregards to billing yet no response after twice being lodged
I understand that i was reimbursed for a month worth of airtime but it still does not cover the fact that i paid for two years and still dint get to use the service all because i was waiting for a reply and solution
This is not to tarnish vodacom image but we need a solution and assistance It’s embarrassing coming to hello peter everytime just to get a response
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Replies (1)Vodacom's replyOfficial
08 Jun 2022, 12:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2022, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
