JN
JOSEPH N
1 reviews | Active since Feb 2012
24 Jun 2019, 14:07
Billing and Poor Service
I have received a notice that I have an outstanding balance of R6 million or more for the number *** and this is a Top Up Contract. If this is the case then I want this contract to end and requesting for a new contract with a better mobile phone. I can be reach on this number @ 3pm today
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Jun 2019, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2019, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JN
JOSEPH N's updateReviewer Update
24 Jun 2019, 19:39Can someone call me after 8pm tonight. I have also logged this with ICASA and the number that you're sharing. I hope you'll compensate for the anxiety and almost heart attack I got.
Fir this big mistake I want a new contract also.
Fir this big mistake I want a new contract also.
JN
JOSEPH N's update24 Jun 2019, 19:39
Reviewer Update
Can someone call me after 8pm tonight. I have also logged this with ICASA and the number that you're sharing. I hope you'll compensate for the anxiety and almost heart attack I got.
Fir this big mistake I want a new contract also.
Fir this big mistake I want a new contract also.
JN
JOSEPH N's updateReviewer Update
25 Jun 2019, 19:04This is my case number from ICASA CAS-99826-T7B5P3
I would like this be resolved as soon as possible, with a new contract and new number.
I would like this be resolved as soon as possible, with a new contract and new number.
JN
JOSEPH N's update25 Jun 2019, 19:04
Reviewer Update
This is my case number from ICASA CAS-99826-T7B5P3
I would like this be resolved as soon as possible, with a new contract and new number.
I would like this be resolved as soon as possible, with a new contract and new number.