RP
Robin P
1 reviews | Active since May 2014
05 Mar 2016, 13:04
Billing and payment error and harassment
Hello . . I am on a debit order and you underdebited me by R34.26 last month by mistake and as a result I am receiving repeated calls to all the numbers listed on my contract with an automated voice system asking me to pay the outstanding balance even after I reported your error to you and paid the balance out of frustration. Please sort this out immediately as we are all sick and tired of being called 3 or 4 times a day by your automated system.<br> <br> Thank you<br> <br> Robin
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Replies (1)Vodacom's replyOfficial
05 Mar 2016, 13:12Hello redrobincapetown,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Mar 2016, 13:12
Official
Hello redrobincapetown,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
