******** Billing After Contract Cancellation – Account ***

I have had enough of Vodacom’s ********* practices. This is my third complaint in less than 18 months.

On 29/10/2025, I contacted Vodacom to cancel the contract for number ***. Despite this, I was billed again in December. I subsequently contacted Vodacom on 29/11/2025 and again on 17/12/2025 to follow up, yet billing continued for a contract that had already been cancelled for three months.

The following case reference numbers were provided during my interactions:

*** *** *** ***

It is deeply concerning that billing has continued despite multiple confirmations of cancellation. This creates the impression that Vodacom persists with billing in the hope that customers will not notice.

I request that this contract be cancelled immediately (if not already processed correctly) and that I be credited for all amounts ********ly deducted since the date of cancellation.