1 reviews | Active since Dec 2014
Billing after cancellation. I am so disappointed at Vodacom
I cancelled my contract with Vodacom two months ago but my bank acc is still getting debited. I was told to pay R557,00 and i did but my account was debited twice right after that day. I called acc dept and don't have answers as to why they debiting my account. even asked one the aT/L to call me back she drop the call and no one called me til today. Yesterday i received an sms with the statement. Firstly you debited my account without my permission and want me to pay more. the next thing you will blacklist me!!! hell no!!! I am tired of this. I need someone to resolve this meter as in today
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS