Billing

Paid my account to full and after 3 years my credit score shows I owe them then I phone vodacom to find out what's going on then no sorry sir we will update our system and wel 2 months later still showing the I try phoning again and each time some one picks up the phone and I explain what's wrong the phone just drops 3 years now and still showing next step will be getting lawyers for giving me a bad name😑