Billing/Accounts problem with Vodacom... yet again

The level of dedication that you guys put into disappointing your customers is really remarkable, at least I can rely on the fact that at least once a month, you guys will ***** up something. Once again there is a problem on your side, you have blocked me from purchasing any data, despite having paid my account a week ago, and despite having made a payment arrangement for the amount outstanding. The idiots in the call centre are just shrugging their shoulders and can't help me (*big surprise*). Usually when I make an EFT payment, I receive a notice from Vodacom within a day acknowledging the payment. So now, my data is depleted, I can't purchase any data because no one has allocated my payment yet, and I cannot send proof of payment now because when I made the payment I didn't opt for proof of payment to be sent, you can't just magically retrieve it later when you bank with Standard Bank. Now all of my data usage is being charged at out of bundle rates and my account is sky high once again, this better be fixed AS-EFFIN'-AP. Your service is pathethic, I CANNOT WAIT FOR APRIL SO THAT I CAN CANCEL MY CONTRACT. I WILL NEVER SUPPORT YOU GUYS EVER AGAIN.