GT
Gift T
1 reviews | Active since May 2022
03 May 2022, 10:54
Billing Account and Bad customer service
went to Greenstone Mall yesterday to find out how much I'm owing as the information on my credit score was last updated in August 2020, but the lady did not wanted us to assist and she said we must call the call Centre without checking what could be wrong with account. so i need the information on my account, if there is an amount outstanding i can pay it up.
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Vodacom's replyOfficial
03 May 2022, 11:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2022, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team