KR
Karabo R
1 reviews | Active since Jan 2019
14 Jan 2019, 22:23
Billing Account
I had a very bad experience where i was charged an extra amount where as we agreed on R99 per month but i advised i had activate a 500MB which i not activate.. I stopped paying for the contract .. I was advised in order to deactivate i need to pay first
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Jan 2019, 07:04 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2019, 07:04
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jan 2019, 08:41 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your account is currently in hand with our Legal Team, kindly contact our Legal Team on *** or email *** for further assistance. For any ***** related queries, please email Copy of ID, Affidavit and 3 sample signatures to ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your account is currently in hand with our Legal Team, kindly contact our Legal Team on *** or email *** for further assistance. For any ***** related queries, please email Copy of ID, Affidavit and 3 sample signatures to ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply15 Jan 2019, 08:41
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your account is currently in hand with our Legal Team, kindly contact our Legal Team on *** or email *** for further assistance. For any ***** related queries, please email Copy of ID, Affidavit and 3 sample signatures to ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your account is currently in hand with our Legal Team, kindly contact our Legal Team on *** or email *** for further assistance. For any ***** related queries, please email Copy of ID, Affidavit and 3 sample signatures to ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
KR
Karabo R's updateReviewer Update
21 Nov 2020, 05:42Now my account has been handed over for your silly mistakes...I will never ever take a contract with Vodacom , I was paying my account on time I only stopped paying cause a consultant told me that I've actived 500MBs of data of which I've never received...shame on you Vodacom now I'm blacklisted I can't even got a job
KR
Karabo R's update21 Nov 2020, 05:42
Reviewer Update
Now my account has been handed over for your silly mistakes...I will never ever take a contract with Vodacom , I was paying my account on time I only stopped paying cause a consultant told me that I've actived 500MBs of data of which I've never received...shame on you Vodacom now I'm blacklisted I can't even got a job