CS
Chandre S
1 reviews | Active since Jun 2021
11 Sept 2022, 22:01
Billing
I cancelled my contract with 2 numbers yet I still got billed made a payment last month which vodacom wanted to take legal action. Just received another email to say I owe then the balance of last month and the secondary number balance. I can't understand how does one can cancel 1 contract with 2 numbers but yet I still get billed
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Vodacom's replyOfficial
12 Sept 2022, 07:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team