CG
Clay G
1 reviews | Active since Nov 2015
10 Apr 2017, 16:01
Billing
<p>My account was in arrears and made the relevant EFT payment to rectify this. My account number was used as the reference number however the following month it appeared that the payment wasn't allocated to my account. I inquired regarding this and requested a statement however have never received any feedback.</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Apr 2017, 07:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2017, 07:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Apr 2017, 15:18Dear Clay
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
Vodacom's reply12 Apr 2017, 15:18
Official
Dear Clay
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,