1 reviews | Active since Oct 2016
<p>I've been getting billed for cell contracts that have been cancelled, I have send many e-mails to vodacom about this the last ime was a call from someone that advised that they are looking at the matter and it takes time to retrieve the contract. Its now almost 3/4 months down the line and still nothing. my other cell phone was blocked even though I i'm paying and sending them the confirmation. More than once I have requested that the contracts I have with them, have seperate account numbers I requested this like in forever but this was not done. An dbelieve you me I strated with Vodacom in the 90 my first contract and I'm still a client of them I must be one of the people that does not like to shop if I was no Vodacom for me ever. How can a contract be renewed when I have cancelled it 2 months before the expiry date I was told to call again 1 month before the expiry date done that online chat and called still I'm getting billed and my other phones are blocked .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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