1 reviews | Active since Jul 2011
Billing
<p>I had a top up contract with vodacom , the contract was ending in october 2016 i called in spoke to an agent that i want the top up contract to be cancelled at the end of its term , he said yes he will write dont the instruction , instead he changed my contract to open line i was amazed when i receive an sms that i am owing vodacom thousands , i then took it up then they sent me an sms stating that they will reverse that amount , but the yesterday i received a call from the attorneys stating that my account was handed over to them . </p> <p> </p> <p>can you sort this out ASAP</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
