VK
Vanessa K

1 reviews | Active since Jun 2014

16 Jan 2017, 17:58

Billing

<p>Vodacom did not even care to resolve the issue My accounts with them is paid years ago yet a positive B.B. ever is still reflecting on the Bureaus I think these institution should be hefty fines as they are partially responsible for clients being charged exuberant interest rates and being declined. As they don't have details updated I don't owe you money please have my name cleared on respective bureaus </p>

0
Replies (1)
Vodacom
Vodacom's reply17 Jan 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,