billing

<p>In July 2016 I upgraded my one contract with chats Newcastle who is also Vodacom- i have taken a R350.00 contract on month 23 of my contract - since then they have been charging me R450.00 per month - when asking the lady there, she said that it was a mistake as they are still billing me for a device on my contract before i upgraded, but i must phone vodacom to assist as she cannot - i have phoned Vodacom on numerous occations and was told that i was supposed to pay as Chats had made a mistake upgrading me and i was liable for the R100.00 extra per month until November - But gues what, this month i was charged again and am at ends meet with Vodacom and Chats bad bad service - i have been patien for far too long and want to have answers and my refund that i am waiting for - i will not take this lying down... Vodacom and Chats you are ******</p>