MB
Marius B

1 reviews | Active since Aug 2014

10 Dec 2016, 09:04

Billing

<p>I have informed Vodacom numerous times that I will pay my account cash at Vodacom outlet,</p> <p>I have done so but still Vodacom submits debit order and charges me.</p> <p> </p> <p>This is unacceptable service</p> <p> </p>

0
Replies (6)
Vodacom
Vodacom's reply12 Dec 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MB
Marius B's update13 Dec 2016, 03:36
Reviewer Update

Good Day

To date no one has contakted me.

Please this need to be sorted out.

MB
Marius B's update15 Dec 2016, 14:12
Reviewer Update

Good Day

To date no one has contakted me.

Please this need to be sorted out.

MB
Marius B's update17 Dec 2016, 13:49
Reviewer Update

Good Day

To date it not resolved .

Please this need to be sorted out.

MB
Marius B's update22 Dec 2016, 03:01
Reviewer Update

Good Day

To date still waiting for feedback was told that i will be contacted.

Till now still waiting.

I can not upgrade till this issue is resolved.

MB
Marius B's update17 Jan 2017, 15:20
Reviewer Update

Good Day

To date still waiting for feedback was told that i will be contacted.

Till now still waiting.

This is unacceptable service