Billing

<p>I was charged over R2000 on a contract that normally costs R75 a month. When I raised a query I was told that it was the out of bundle rate for data usage. This is impossible. I am quite tech savvy and am very weary of using too much data. The device has also been switched of for a number of weeks. I have had this contract for almost 3 years (renewed it a while ago) and this has never happended before. The data that was allocated on the contract wasn't even exhausted yet, but somehow I got charged for out of bundle data as well. R2000 in today's time if not budgted for is a huge amount. Now I have to wait 5 days for them to investigate. This is why I will cancel the contract as soon as it has run its course. I cannot rely on this not to happen again. I would like to see the proof of the data usage.</p> <p> </p> <p>Very unhappy</p>