billing
<p>I bought data to avoid paying out of data bundle rates. So the data was finished an i wasn't notified via sms or nothing meaning i paid out of data bundle rates. Okay, so then i bought 3 or 5 GB during the week only to find that its been finished for i don't know how long because i wasn't notified and now i paid out of data bundle rates and just to let you know, this happened to me last year as well around this time of the year. </p> <p> </p> <p>If I get a bill end of this month with a ridiculous amount that i must pay, I'm taking vodacom to court. I'm fed up with vodacom.</p> <p> </p> <p>Let's wait and see. Vodacom, it's all up to you. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I was not contacted by Vodacom at all.
I was not contacted by Vodacom at all.
Good Day Mr. Cobus Nortje
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
As per my email communication, I believe that your matter is now resolved.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
Best regards,
Good Day Mr. Cobus Nortje
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
As per my email communication, I believe that your matter is now resolved.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
Best regards,
