1 reviews | Active since Mar 2013
Billing
<p>My contract expires in September I contacted vodacom in August to cancel my contract for 2 numbers and I got billed for October now my 1 number is on prepaid and the other is disconnected. I just need a letter confirming I won't get billed for the month of November I tried to dial ********** but can't get through the contract department said they are unable to assist me with the letter. I logged a complaint yesterday but vodacom failed to contact me</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
