NS
Noran S

1 reviews | Active since May 2016

10 Oct 2016, 09:06

BILLING

<p>What will it take for 500MB MI Month to Month - TopUp October 86.84 12.16 99.00 to be cancelled on my account I mentioned on my previous complaint this should have been cancelled long ago because I called the call centre to get it cancelled. Please can somebody do their job and I would like for my bill to less R99.00 please. Your service is starting to go down slowly but surely you cant even send an email query these days to vodacom and get a response you constantly need to use this platform I guess ya'll like complaints huh.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2016, 09:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,