billing
<p>i got a vodacom contract that was R509 a month ive upgraded now on my upgrade date after 22months got my new phone new price would be R600 and something got an sms from my bank saying R2400 was deducted from my account i phoned vodacom customer care line they tell me am paying for the old phone from wen do you pay for the old phone thought upgrade was free???? am very unhappy now!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
thanks vodacom all sorted and money payed back same day thats the vodacom i know
Thank you
Juan Kruger
thanks vodacom all sorted and money payed back same day thats the vodacom i know
Thank you
Juan Kruger