SP
Suni P

1 reviews | Active since Apr 2011

22 Jul 2016, 13:26

Billing

<p>I called Vodacom to enquire how much i owe them as they disconnected my line. I was told it was R888 or so.</p> <p>few hours later, i received a DEMANDING notification of an amount of R1500 or thereabouts!</p> <p> </p> <p>i am so pay R888 on 25 July 2016 as discussed with the consultant as that is the amount owing inclusive of July 2016!!!</p> <p>why the high figure!??????</p>

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2016, 04:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,