Billing

<p>Vodacom has apparently changed their systems and they are clearly not working.</p> <p> </p> <p>a few months ago I received a bill for R4000, I have never in my life had a bill so high. I was being charged out of bundle rates even tho I still had a data bundle. I logged a complaint and it still hasn't been resolved, this happened in February.</p> <p> </p> <p>Now I am also being double charged on my invoice for a promo bundle which should be free and they will not give me my money back.</p> <p> </p> <p>Customer service is disgusting as all they can do when you phone is send an email and than you don't hear anything from Vodacom again.</p> <p>i have been phoning everyday for the past 2 months and my problem still hasn't been solved, I have gone into the vodacare stores and also no results!</p> <p> </p> <p>Vodacom doesn't care for a little person like me as they have so many people on contracts that if I had to cancel my contract it would mean nothing to them, and that's probably why I receive such bad feedback and service from them.</p> <p> </p> <p> </p> <p>disgusting! Annoying and a waste of time.</p>