Billing

<p>So afrter reporting to Vodacom that I was a victim of ID *****, I asked them to tell me how much I owe from my previous contract so I can settle that bill (I asked them in April, I asked again end of May) then all of a suddent I get a call telling me that I must pay +R1300. The last time I asked them the guy told me that he cannot assist me because the investigation is still pending. What I want to know is how did Vodacom come to that amount? I have paid for a phone I didnt have, has that been consided in this outstanding bill? Can I be given a proper break down on how they reached that amount? </p>