MT
MaCheries T

1 reviews | Active since Mar 2016

15 Mar 2016, 10:50

Billing

In a year I have to this day and probably 20 advisors later not been able to resolve my issue regarding my billing. They charge me for stuff I don't even know I used they debit an account that does not even exist anymore and refund me, then dare to turn around and tell me that I am in breach of contract like I am the one trying to avoid paying them.<br> When I've been paying them religiously on the 24th of every month. <br> But even though I pay them they keep suspending my account.<br> Now I am trying to pay the cancellation fee and stop the contract but no one is getting back to what amount they want. I want to through money at them just to get them out of my life

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 10:56
Official
Hello macheriesharding,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team

Best regards,