BL
Bianca L
1 reviews | Active since May 2019
04 Sept 2020, 09:39
Billing
Can someone please explain to me why when Vodacom debits the incorrect amount off your bank by R1000, i now have to wait 7-14 days for the money to be transferred back to me. Why must i be blamed because vodacom made a stuff up
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Vodacom's replyOfficial
04 Sept 2020, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team