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DM
D M

1 reviews | Active since Oct 2022

22 Oct 2021, 12:03

Billing

Please can i get a billing manager to contact me Trying to call customer care and no joy or either number cuts off

Been billed for something i dont even know Not saying its not my bill but i would like clarity

0
Replies (3)
Vodacom
Vodacom's reply22 Oct 2021, 14:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DM
D M's update27 Oct 2021, 11:20
Reviewer Update
Good day

What is stated above is not true. I did tell your consultant to contact me in 5 minutes and nothing happened afterwards

Please can the manager call me urgently
Thanks
DM
D M's update28 Oct 2021, 15:03
Reviewer Update
Please may i have a response

This is taking so long just for someone to reply

Thanks