1 reviews | Active since Jun 2014
I want my refund Vodacom you charge my for device I don't have and my contract I cancelled it but still get high billing month end.You sell a lie to your customer Vodacom is just a ***** in a suit you no better to people who rob us in the street .Your call center agent unprofessional,rude,can not service the client .You are not where near to be world class contact center .Educate your agent and update your process stop giving us guessing answer.I worked hard for my money I want it back Magodu .
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Goitsemang
Kindly be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Goitsemang
Kindly be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,
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