MF
Melissa F
1 reviews | Active since Nov 2017
06 Nov 2017, 13:31
Billing
Dealt with the call centre regarding my account no one has come back to me I'm so angry now Vodacom try to debit me day before my debit order date and charge me R100 handling fee this is not right and no one has come back to me and I'm getting SMS from lawyers.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Nov 2017, 13:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2017, 13:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
MF
Melissa F's updateReviewer Update
06 Nov 2017, 13:47Will be waiting in that call
MF
Melissa F's update06 Nov 2017, 13:47
Reviewer Update
Will be waiting in that call
Vodacom's replyOfficial
13 Nov 2017, 14:52Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply13 Nov 2017, 14:52
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,